Emerald Fox takes a holistic approach with clients and strives to be a trusted partner in IT and specializes in Unified Communication, Contact Center, Networking & Data Center technologies.
We work with small, mid-sized, and large organizations across the world to help them Design, Deliver & Optimize technology solutions which add tangible business value.
Our absolute focus is to provide each and every client with an exceptional experience, wherever they choose to work with us.
Emerald Fox has three clear objectives with every client that we work with – Transform the User Experience, Simplify the Technology Environment, and Reduce Operating Costs. Whilst we may not impact each of these areas in every engagement with a client, our overall focus in developing the relationship is to achieve all three over time.
We start by understanding your business and your end goals. From there, we showcase the best options to meet all of your needs, today and into the future, from some of the leading manufacturers and software vendors around the world. Once the ideal solution is chosen, our experienced team of engineers and trainers implement the solution within your organization including high-touch user adoption. Once fully implemented, we transition management of the solution to your in-house team, or, if desired our experienced team can fully manage the solution for you.
The implementation, upgrade, and replacement of a Cisco and Microsoft VAR portfolios.
Manage services to provide day-to-day support for customer IT infrastructures serving as their help desk.
Advisory services to help customers migrate their technology to realize cost savings, operational efficiencies, and user experience improvements.
I just wanted to say AGAIN how delightful your staff is to work with… What a RELIEF! I am grateful – it seems like service with a smile should be the rule of the day, however it often is not. My experience with another company bordered on abuse and I think I actually might have post traumatic stress syndrome regarding it! I look forward to working with everyone at Emerald Fox. Thanks!
We choose to work with Emerald Fox on the basis that they clearly understand our business to deliver a consistently great service to statpro globally.
Picture a blind man (me) being guided (by you) through a (IT) mine field. Everything you have done for me and my company is more than I ever could have imagined. I’m trying not to sound “unprofessional,” but it’s wonderful!
Again, thank you!